Refund Policy
Last updated: January 2025
This Refund Policy governs the return and refund of services provided by Buyfinity ("we", "us", or "our").
Introduction
At Buyfinity, we provide digital creative services tailored to your project needs. This policy outlines when refunds may be available.
Refund Eligibility
Refunds are considered in the following cases:
- Service not delivered as agreed
- Failure to meet specified project scope
- Technical issues with delivered files
Non-Refundable Situations
We do not offer refunds for:
- Completed projects that meet agreed specifications
- Revision requests beyond agreed limits
- Client-requested changes after project completion
Requesting a Refund
To request a refund, please contact us at: help@buyfinity.com
Include your order details and reason for the refund request.
Processing Time
Refund requests are reviewed within 5-7 business days. If approved, the refund will be processed to your original payment method within 10-14 business days.
Contact Information
For questions about this Refund Policy, please contact us at: help@buyfinity.com